📈 Business & Money
How to Win Friends and Influence People
This comprehensive course translates timeless interpersonal principles into practical, modern skills for professional an...
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Sections
1. Foundations of People Skills26 views
Establishing the mindset, ethics, and core behaviors that underlie effective social influence and relationship building.
15 topics (15 versions)
1.1Show Genuine Interest in Others
11
1.2Smile and Open Body Language
5
1.3Remember Names and Details
8
1.4Ask Open-Ended Questions
1.5Speak in Terms of Others' Interests
1
1.6Validate Others' Feelings
1.7Avoid Criticism and Blame
1.8Express Sincere Appreciation
1.9Be Humble and Approachable
1.10Offer Help Before Requesting Help
1.11Find Common Ground Quickly
1.12Protect Dignity in Every Interaction
1
1.13Use Positive Framing
1.14Guard Your Ego in Conversations
1.15Practice Small Talk with Purpose
2. First Impressions and Social Etiquette7 views
Strategies to create positive initial interactions and navigate social norms across contexts.
15 topics (15 versions)
2.1Greet with Confidence
1
2.2Dress for the Context
2.3Make Respectful Eye Contact
2.4Open with a Strong Opening Line
2.5Body Language Consistency
2.6Smile Warmly, Not Mocking
2.7Use Names Early
1
2.8Mirror Subtly to Build Rapport
2.9Respect Personal Space
2.10Follow Cultural Etiquette
2
2.11Project Confidence Without Arrogance
1
2.12Create a Comfortable Opening Conversation
2
2.13Set a Positive Tone for the Meeting
2.14Be Punctual and Attentive
2.15Exit Gracefully if Needed
3. The Psychology of Influence and Persuasion29 views
Principles and ethical strategies to influence others by aligning interests and communicating with clarity.
15 topics (15 versions)
3.1Frame Requests Around Mutual Benefit
4
3.2Use Stories to Illustrate Points
1
3.3Present Clear, Simple Options
1
3.4Lead with Respectful Questions
2
3.5Acknowledge Counterpoints Calmly
2
3.6Appeal to Values and Goals
2
3.7Provide Imperceptible Momentum
3
3.8Offer Choices, Not Ultimatums
2
3.9Show Consistency Between Words and Actions
2
3.10Use Social Proof Ethically
2
3.11Appeal to Prestige and Recognition
1
3.12Set a Positive Example
2
3.13Avoid Logical Fallacies
2
3.14Know When to Pause and Listen
2
3.15Personalize Your Persuasion Strategy
1
4. Creating Real Interest: Listening and Engagement1 views
Developing active listening skills to understand others deeply and respond with value.
15 topics (15 versions)
4.1Practice Active Listening
1
4.2Paraphrase to Confirm Understanding
4.3Reflect Emotions Verbally
4.4Ask Clarifying Questions
4.5Avoid Interrupting
4.6Summarize Key Points
4.7Notice Nonverbal Cues
4.8Show Empathy in Responses
4.9Give Space for Silence
4.10Encourage Elaboration with Encouragers
4.11Build on Others' Ideas
4.12Turn Listening into Value
4.13Avoid Defensiveness
4.14Be Present in the Moment
4.15Use Silence Strategically
5. Remembering Names, Faces, and Details17 views
Techniques to enhance memory for people and specifics to strengthen connection and recall.
15 topics (15 versions)
5.1Repeat Names During Introduction
3
5.2Associate a Visual Cue
5.3Link Details to Personal Interests
1
5.4Write Names Promptly After Meeting
1
5.5Create Memory Hooks
1
5.6Use Names in Conversation
1
5.7Ask for Clarification if Needed
1
5.8Practice Name Recall Daily
1
5.9Avoid Over-Explaining Names
1
5.10Link People to a Context
1
5.11Be Honest About Memory Limits
2
5.12Review and Reinforce
1
5.13Use Name Salience in Follow-Ups
1
5.14Pair Name Recall with Face Recall
1
5.15Gracefully Admit Memory Mistakes
1
6. The Art of Conversation: Asking Questions and Sharing22 views
A balanced approach to dialogue that moves conversations forward while keeping others engaged.
15 topics (15 versions)
6.1Ask Open-Ended Questions
5
6.2Balance Talking and Listening
8
6.3Share Personal Stories Relatably
1
6.4Avoid Monopolizing the Conversation
1
6.5Ask for Opinions and Feedback
6.6Frame Stories to Connect
1
6.7Tailor Topics to Interests
6.8Use Humility in Sharing
6.9Manage Conversation Transitions
1
6.10Use Humor Wisely
1
6.11Show Enthusiasm and Curiosity
1
6.12Cultivate a Positive Narrative
1
6.13Avoid Controversial Traps
1
6.14Acknowledge Shared Experiences
1
6.15Close with a Call to Action
1
7. Appreciation and Positive Feedback3 views
Strategies to recognize others, reinforce desirable behavior, and cultivate a culture of support.
15 topics (15 versions)
7.1Give Specific Compliments
1
7.2Praise Effort, Not Only Talent
7.3Acknowledge Contributions Publicly or Privately
2
7.4Express Gratitude Regularly
7.5Give Constructive Feedback Gently
7.6Recognize Minor Wins
7.7Celebrate Team Achievements
7.8Use Sincere Tone and Timing
7.9Avoid Envy and Comparisons
7.10Focus on Growth Moments
7.11Offer Encouragement in Setbacks
7.12Thank People Proactively
7.13Encourage Others to Share Ideas
7.14Affirm Competence and Dignity
7.15Build a Culture of Appreciation
8. Handling Criticism and Conflict Gracefully4 views
Techniques to address disagreements without damage to relationships and to promote resolution.
15 topics (15 versions)
8.1Listen Before Responding
2
8.2Separate Behavior from Person
8.3Ask Clarifying Questions
8.4Acknowledge Valid Points
8.5Manage Emotions in the Moment
8.6Offer a Constructive Path Forward
1
8.7Seek Win-Win Solutions
8.8De-Escalate with Calm Tone
8.9Set Boundaries Respectfully
8.10Apologize When Needed
8.11Learn from Mistakes Publicly or Privately
8.12Avoid Personal Attacks
8.13Keep the Focus on Resolution
8.14Follow Up After the Conversation
1
8.15Document Agreements for Clarity
9. Win-Win Negotiation and Influence2 views
Ethical strategies to negotiate outcomes that respect all parties and sustain relationships.
15 topics (15 versions)
9.1Identify Shared Goals
1
9.2Propose Mutually Beneficial Solutions
9.3Clarify Value for All Sides
9.4Use Progressive Disclosure Tactics
9.5Offer Concessions Strategically
9.6Build Momentum with Small Wins
9.7Know Your Bottom Line Ethically
9.8Use Data and Facts Respectfully
9.9Create a Trust-Based Dialogue
9.10Handle Deadlock with Patience
9.11Summarize Agreements Clearly
9.12Set Timelines and Follow-Ups
1
9.13Acknowledge Emotions and Stakes
9.14Avoid Pushy Tactics
9.15Celebrate Concluded Agreements
10. Building Trust and Long-Term Relationships4 views
Foundations for enduring connections built on reliability, transparency, and mutual support.
15 topics (15 versions)
10.1Be Reliable and Consistent
4
10.2Honor Commitments
10.3Show Up for Others
10.4Respect Confidentiality
10.5Support Others' Growth
10.6Be Transparent About Intentions
10.7Demonstrate Integrity in Small Things
10.8Celebrate Milestones Together
10.9Provide Value Without Expecting Return
10.10Maintain Boundaries With Care
10.11Offer Help in Difficult Times
10.12Practice Empathetic Listening
10.13Be Authentic and Vulnerable When Appropriate
10.14Foster Mutual Respect
10.15Develop a Personal Networking Mindset
11. Social Dynamics in Teams and Workplaces8 views
Navigating group dynamics, creating inclusive environments, and leading with empathy.
15 topics (15 versions)
11.1Read Room Energy and Dynamics
1
11.2Acknowledge Diverse Perspectives
11.3Build Inclusive Communication
11.4Navigate Boss-Employee Interactions
11.5Communicate with Clarity in Meetings
3
11.6Manage Conflicts Constructively
1
11.7Support Collaboration and Shared Goals
11.8Give Credit to Team Members
11.9Handle Office Politics Ethically
1
11.10Mentor and Be Mentored
1
11.11Balance Assertiveness and Listening
11.12Lead with Empathy in Leadership Roles
11.13Foster Psychological Safety
11.14Encourage Open Feedback
11.15Model Professional Boundaries
1
12. Networking with Intent and Integrity6 views
Strategic networking that builds reciprocal value, authenticity, and durable professional relationships.
15 topics (15 versions)
12.1Identify Target Networks
3
12.2Attend with a Purpose
12.3Follow Up Promptly
12.4Offer Value in Exchanges
12.5Leverage Social Proof Ethically
1
12.6Build a Personal Brand
12.7Maintain a Contact Ledger
12.8Nurture Long-Term Connections
12.9Be Generous with Help
12.10Keep Conversations Memorable
12.11Respect Boundaries in Networking
12.12Use Social Media Strategically
12.13Prepare Elevator Pitches
12.14Ask for Introductions Thoughtfully
12.15Turn Events into Relationships
2
13. Cross-Cultural Communication and Sensitivity7 views
Develop cultural awareness, adapt communication, and build respectful cross-cultural relationships.
15 topics (15 versions)
13.1Learn Core Cultural Etiquette
2
13.2Avoid Stereotypes and Assumptions
13.3Respect Communication Styles Differences
13.4Adapt to Language Nuances
3
13.5Be Mindful of Nonverbal Cues
13.6Validate Cultural Contexts
13.7Show Humility in Error
1
13.8Build Inclusive Relationships
13.9Seek Shared Values Across Cultures
13.10Ask Open Cultural Questions
1
13.11Navigate Time Orientation Differences
13.12Handle Misunderstandings with Grace
13.13Learn Local Protocols for Networking
13.14Celebrate Cultural Exchange
13.15Maintain Consistency in Principles
14. Digital Etiquette and Online Influence3 views
Managing online presence, communication tone, and influence with integrity across platforms.
15 topics (15 versions)
14.1Craft Positive Online First Impressions
1
14.2Respond Promptly and Courteously
14.3Manage Public and Private Boundaries
14.4Use Clear and Respectful Language
14.5Avoid Online Drama and Polarization
14.6Share Value-Driven Content
14.7Handle Criticism with Grace Online
14.8Protect Privacy and Boundaries
14.9Engage with Constructive Feedback
14.10Cultivate Thoughtful Online Networking
14.11Balance Automation and Personalization
1
14.12Use Social Proof Responsibly
1
14.13Monitor Digital Reputation
14.14Be Consistent Across Platforms
14.15Practice Digital Empathy in Replies
15. Practice, Reflection, and Ethical Leadership10 views
A focused, ongoing practice of ethical influence, self-awareness, and leadership development.
15 topics (15 versions)
15.1Create a Personal Practice Plan
3
15.2Record and Review Interactions
3
15.3Incorporate Feedback Regularly
15.4Set Personal Influence Goals
15.5Reflect on Failures and Learn
15.6Ethical Boundaries in Persuasion
15.7Lead by Serving Others
2
15.8Mentor Others Consistently
15.9Model Gratitude and Humility
1
15.10Seek Diverse Perspectives
1
15.11Balance Confidence and Humility
15.12Develop Emotional Regulation Skills
15.13Celebrate Growth with Others
1
15.14Practice Accountability and Integrity
15.15Sustain Long-Term Habitual Learning